Once your order is placed with us and the order specifications with quote received, you are provided with credentials to login in our business portal at business.8merch.com, where you are able to check the current status of your order. Furthermore, if you are a returning customer, the same portal shows you the history of previous orders, too.
We ask for payment before the order starts to be processed. We accept payments by international bank transfer or PayPal. You can find all the details here.
Our n-house team prepares the digital proofs of all the files submitted for an order. You will receive an e-mail with links to files, which have been examined and prepared for print. In case, there are some errors found or issued detected, which may result in misprinting, you will be notified about it and a solution how to correct them will be also provided by us. After you approve the files, we start the printing and pressing process.
When all the files are in place and approved by you, an order is assigned an estimated shipping date. When it’s reached, we carefully pack your order and ship to the delivery address provided.